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Legal Notice (Specified Commercial Transactions Act)
- Person responsible
- Disclosed without delay upon request. Please contact us at the address below.
- Address
- Disclosed without delay upon request. Please contact us at the address below.
- Phone number
- Disclosed without delay upon request. Please contact us at the address below.
- Contact
- support@garden-memory.com
- Service
- Garden Memory
- Price
- Garden+ ¥480/month or ¥4,800/year (tax included)
- Additional costs
- Internet connection and communication fees are borne by the customer.
- Payment methods
- Card payment and other methods via Stripe
- Payment timing
- Charged at first sign-up and at each renewal.
- Service availability
- Garden+ features are available once payment is complete.
- Term and auto-renewal
- Garden+ renews automatically for the same term unless cancelled before the term ends.
- How to cancel
- Cancel anytime from "Change payment method / cancel" on the Account screen.
- After cancellation
- You can keep using Garden+ until the end of the billing period you have paid for.
- Returns, cancellation and refunds
- As a digital service, refunds for payments already made are generally not provided for customer-convenience reasons. We respond individually where a refund is required by law or where the service had a serious problem.
- System requirements
- The latest major web browsers (smartphone or PC) are recommended.